Join Qantas Frequent Flyer

Join Australia's favourite loyalty program and start earning points right away. Let's get started.

Tell us about yourself

So things run smoothly when you catch a flight, ensure your name matches what's on your travel documents.

How can we reach you?

Let us know a few contact details.

By joining Qantas Frequent Flyer, you consent to Qantas emailing you regarding: Your monthly Points Balance and eNews; Exclusive offers for Qantas Frequent Flyer members; Exclusive offers from our travel partners; Exclusive offers from our program partners; Flight specials, news and updates; Entertainment offers & competitions; News and offers for families; Information about your membership; Qantas Cash and Market Research from time to time. If you do not wish to receive these e-mail communications, you can 'opt-out' of any of all of them by updating your e-mail preferences in 'Your Profile'.

As a Qantas customer you will receive Red e-Mails which let you know about the latest Qantas travel deals and information. If you do not want to receive these email communications you can unsubscribe in 'Your Profile'.
Now, what's your postal address

We would love to send you your membership card in a welcome pack. Let us know where to send it.

Let's set up your account

A few pieces of information for security, to keep your data safe.

Create a PIN

You'll use your PIN to log in online, as well as to identify yourself over the phone when you contact us.

Your PIN should not repeat numbers 4 times, eg 0000, and should not be consecutive, eg 1234

Terms and Conditions

Qantas collects personal information about you in connection with Qantas Frequent Flyer (including products and services available to Qantas Frequent Flyer members):

  • to market products and services to you, including the products and services of our partners and other third parties who we believe may have products and services in which you would be interested. This is one of the primary purposes of Qantas Frequent Flyer;
  • to facilitate your participation in Qantas Frequent Flyer and other organisations' loyalty programs, including by assessing your membership application, awarding you points, confirming your eligibility for, and providing any products and services associated with Qantas Frequent Flyer, and enhancing and personalising your use of Qantas Frequent Flyer;
  • to improve our website and services, including by means of product development and market and behavioural research; and
  • for operational management of Qantas Frequent Flyer.

Qantas may collect your personal information from you directly, including when you are logged into your Qantas Frequent Flyer account or toolbar. We may also collect your personal information from others who interact with us on your behalf, our related bodies corporate and Jetstar branded entities, partner airlines, third parties providing services for Qantas Frequent Flyer and our program partners (such as when you register through one of our program partners or transact with them).

For the reasons described above, we may disclose your personal information to:

  • partner airlines, oneworld alliance airlines, and non-airline program partners. In particular, we will disclose your information to Emirates in the United Arab Emirates for the purpose of Emirates offering you membership in the Skywards frequent flyer program.
  • our related companies;
  • any third party providing services for Qantas Frequent Flyer, including assisting us in determining your eligibility for, and providing, Qantas Frequent Flyer products and services (including products and services available to members), administering the program, operating our call and service centres and providing market research and marketing services;
  • our financial product card partners; and
  • others to comply with our legal obligations.

These parties may be located overseas including in the United Kingdom, the United States, Germany, the Philippines and any country which you travel to or through in connection with your membership.

Our privacy statement is available at qantas.com and it contains more information about the above and also how you can seek access to, and correction of, your personal information. It also explains how you can complain about a breach of your privacy and how we will deal with your complaint. You can contact us by completing the form located at qantas.com/privacyquestions or by writing to Qantas Customer Care at 10 Bourke Road, Mascot, NSW, 2020.

Tax Considerations

Qantas recommends that you consult a taxation adviser to ensure that you understand possible Taxation and Fringe Benefits Tax implications, if any, related to your membership of the Qantas Frequent Flyer program.

Declaration

I wish to join Qantas Frequent Flyer and confirm that I understand that my membership of Qantas Frequent Flyer is subject to and that I have read and accept the Terms and Conditions of the program.

Qantas Airways Limited ABN 16 009 661 901.

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